Overview — What is trezor.io/start?
trezor.io/start is the official onboarding portal that guides new and returning users through installing the Trezor® Suite, connecting the Trezor® Hardware Wallet, and performing secure account operations.
Setup & Downloads
Begin by visiting trezor.io/start. The site detects your operating system and recommends the appropriate Trezor Suite App download (desktop or web). If your browser requires native connectivity, follow the Trezor Bridge Download link to install the connector that enables USB communication between the device and your computer.
Step-by-step Quick Start
Troubleshooting Common Issues
Issues such as Trezor Login not working, Error Connecting Trezor Account, or Can't verify Trezor Wallet are generally caused by one of the following:
- Faulty USB cable/port — try a different cable and port.
- Missing or outdated Trezor Bridge — reinstall from official site.
- Outdated firmware — update via Trezor Suite (only accept firmware updates shown on device screen).
- Browser permissions — ensure your browser allows USB device access.
Account Recovery & 2FA
Trezor® uses a recovery seed (mnemonic phrase) as the canonical backup. If you are Unable to login Trezor, restore using your 12/24-word seed in Trezor Suite or another compatible wallet. There's no device-level "Trezor 2fa reset" — two-factor authentication for online accounts is managed through the service provider, while device access is restored via seed phrase.
When to Contact Trezor Help Center
If device firmware fails to install, Suite reports fatal errors, or you suspect device compromise, contact the Trezor Help Center (via trezor.io/support) and follow official guidance. Never share your recovery seed with anyone, including support staff.
Professional Recommendations
Always download Suite and Bridge from trezor.io/start, verify firmware fingerprints on the device, and store your recovery seed offline in a secure location. Consider using a metal seed backup for long-term protection.